Water Utility Demand-side Management

As a result of increasing water supply demands, municipalities and water and sewer districts are implementing demand-side management programs to encourage year-round water efficiency. Waste Reduction Partners (WRP) has a 15-year history working with industrial, commercial, and institutional (ICI) water efficiency programs throughout North Carolina.  Waste Reduction Partners is pleased to announce the following new programs:

  • Water-use Efficiency Assessments with ICI Organizations in Triangle Region
    (Learn more)
  • Industiral / Commerial Water Assessments for City of Asheville Water Customers

WRP is currently piloting ICI water assessments with the City of Durham, Department of Water Management.  Working with the Town of Cary, WRP engineers are conducting water efficiency assessments with hotels as part of an EPA Hotel Challenge program. WRP also is working with the Orange Water and Sewage Authority to provide on-site water efficiency  assessments for its multi-family and related commercial sectors. WRP provided demand-side management drought response assistance as highlighted with multiple municipalities during the droughts of 1998-99, 2001-02 and 2007-08.

WRP guides and assists municipalities in launching ICI water efficiency assessments and outreach initiatives. WRP's team of multi-disciplinary volunteer engineers offer a broad range of industrial and commercial expertise to assist your water district's ICI customer base.  Assistance may include the following:

  • Create outline of an ICI Water Efficiency Program.

  • Define the water utility's conservation goals and objectives.

  • Create technical service contract with utility.

  • Review customer base to identify and screen customers for demand-side management assistance.
  • Confirm that customers management is committed to implement water efficiency measures.
  • Assemble a multi-disciplinary team of WRP assessors to conduct the customer water-use audit.
  • Collect background site information and records. Complete water efficiency checklist.
  • Conduct on-site water audit at customer site. Determine water balance and full cost of water use including water heating, chemical treatment, pumping, on-site pretreatment, and related labor costs.
  • Identify target water efficiency measures in process equipment, heating and cooling, sanitary / domestic, kitchens, outdoor / landscaping, leak repair, and other facility-supported activities.
  • Prepare a non-regulatory report that gives specific water efficiency recommendations, cost / benefit analysis, technical resources, vendor information, case studies, and educational program suggestions.
  • Follow-up with customer to assure progress and address any implementation obstacles.
  • Provide periodic status reports and performance measures to water utility.



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Can we be of assistance to you?  To have a staff engineer contact you personally, fill in the request form.  We look forward to working with you to reduce waste and manage natural resources efficiently.

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